{"id":39326,"date":"2022-08-16T10:30:00","date_gmt":"2022-08-16T10:30:00","guid":{"rendered":"http:\/\/localhost\/wordpress\/calma\/?page_id=39326"},"modified":"2026-05-05T17:35:28","modified_gmt":"2026-05-05T09:35:28","slug":"faq-2","status":"publish","type":"page","link":"http:\/\/labobio-paris.fr\/en\/faq-2\/","title":{"rendered":"Faq 2"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"39326\" class=\"elementor elementor-39326\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-055fda0 e-flex e-con-boxed e-con e-parent\" data-id=\"055fda0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2b1e51c e-con-full e-flex e-con e-child\" data-id=\"2b1e51c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c49b3d elementor-widget elementor-widget-heading\" data-id=\"4c49b3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92f5803 elementor-widget__width-initial elementor-widget elementor-widget-bwp-accordion\" data-id=\"92f5803\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bwp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpb-wid-accordion\" >\n        <div class=\"wpbingo-accordion accordion-primary\" id=\"accordion-6af662e50854c\">\n\n            \n                <div class=\"wpbingo-card active\">\n                    <div class=\"wpbingo-card-header\" id=\"primaryHeading-0-92f5803\">\n                        <a href=\"#collapse-e099b126af662e50854c\" class=\"wpb-accordion--toggler wpbingo-btn-link collapsed\" data-wpb-toggle=\"collapse\" data-target=\"#Collapse-e099b126af662e50854c\" aria-expanded=\"true\" aria-controls=\"Collapse-e099b126af662e50854c\">\n                            \n                            <span class=\"wpb-accordion-title\">Quand vais-je recevoir ma commande ?<\/span>\n\n                            \n                                <div class=\"wpb-accordion-icon wpb_accordion_icon_group\">\n                                    <div class=\"wpb_accordion_normal_icon\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><rect y=\"7\" width=\"16\" height=\"2\" fill=\"#333333\"><\/rect><rect x=\"7\" y=\"16\" width=\"16\" height=\"2\" transform=\"rotate(-90 7 16)\" fill=\"#333333\"><\/rect><\/svg>                                    <\/div>\n\n                                    <div class=\"wpb_accordion_active_icon\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"2\" viewbox=\"0 0 16 2\" fill=\"none\"><rect width=\"16\" height=\"2\" fill=\"#333333\"><\/rect><\/svg>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-e099b126af662e50854c\" class=\"show collapse\" aria-labelledby=\"primaryHeading-0-92f5803\" data-parent=\"#accordion-6af662e50854c\">\n\n                        <div class=\"wpbingo-card-body wpb-accordion--content\">\n                            <p>Lors de la validation de votre commande, un d\u00e9lai d\u2019exp\u00e9dition ou de livraison vous est indiqu\u00e9. Une fois la commande confirm\u00e9e, ces informations sont \u00e9galement reprises dans l\u2019e-mail de confirmation. Le d\u00e9lai affich\u00e9 au moment de la commande fait foi.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n                \n                <div class=\"wpbingo-card\">\n                    <div class=\"wpbingo-card-header\" id=\"primaryHeading-1-92f5803\">\n                        <a href=\"#collapse-3e9243c6af662e50854c\" class=\"wpb-accordion--toggler wpbingo-btn-link collapsed\" data-wpb-toggle=\"collapse\" data-target=\"#Collapse-3e9243c6af662e50854c\" aria-expanded=\"false\" aria-controls=\"Collapse-3e9243c6af662e50854c\">\n                            \n                            <span class=\"wpb-accordion-title\">Comment trouver un produit ?<\/span>\n\n                            \n                                <div class=\"wpb-accordion-icon wpb_accordion_icon_group\">\n                                    <div class=\"wpb_accordion_normal_icon\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><rect y=\"7\" width=\"16\" height=\"2\" fill=\"#333333\"><\/rect><rect x=\"7\" y=\"16\" width=\"16\" height=\"2\" transform=\"rotate(-90 7 16)\" fill=\"#333333\"><\/rect><\/svg>                                    <\/div>\n\n                                    <div class=\"wpb_accordion_active_icon\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"2\" viewbox=\"0 0 16 2\" fill=\"none\"><rect width=\"16\" height=\"2\" fill=\"#333333\"><\/rect><\/svg>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3e9243c6af662e50854c\" class=\"collapse\" aria-labelledby=\"primaryHeading-1-92f5803\" data-parent=\"#accordion-6af662e50854c\">\n\n                        <div class=\"wpbingo-card-body wpb-accordion--content\">\n                            <p>Vous pouvez utiliser la barre de recherche en haut de la page pour trouver un produit pr\u00e9cis, ou parcourir les diff\u00e9rentes cat\u00e9gories de notre boutique.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n                \n                <div class=\"wpbingo-card\">\n                    <div class=\"wpbingo-card-header\" id=\"primaryHeading-2-92f5803\">\n                        <a href=\"#collapse-380cafc6af662e50854c\" class=\"wpb-accordion--toggler wpbingo-btn-link collapsed\" data-wpb-toggle=\"collapse\" data-target=\"#Collapse-380cafc6af662e50854c\" aria-expanded=\"false\" aria-controls=\"Collapse-380cafc6af662e50854c\">\n                            \n                            <span class=\"wpb-accordion-title\">Quels moyens de paiement acceptez-vous ?<\/span>\n\n                            \n                                <div class=\"wpb-accordion-icon wpb_accordion_icon_group\">\n                                    <div class=\"wpb_accordion_normal_icon\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><rect y=\"7\" width=\"16\" height=\"2\" fill=\"#333333\"><\/rect><rect x=\"7\" y=\"16\" width=\"16\" height=\"2\" transform=\"rotate(-90 7 16)\" fill=\"#333333\"><\/rect><\/svg>                                    <\/div>\n\n                                    <div class=\"wpb_accordion_active_icon\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"2\" viewbox=\"0 0 16 2\" fill=\"none\"><rect width=\"16\" height=\"2\" fill=\"#333333\"><\/rect><\/svg>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-380cafc6af662e50854c\" class=\"collapse\" aria-labelledby=\"primaryHeading-2-92f5803\" data-parent=\"#accordion-6af662e50854c\">\n\n                        <div class=\"wpbingo-card-body wpb-accordion--content\">\n                            <p>Nous acceptons les principaux moyens de paiement s\u00e9curis\u00e9s disponibles au moment du r\u00e8glement, notamment les cartes bancaires et les solutions de paiement affich\u00e9es sur notre site.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n                \n                <div class=\"wpbingo-card\">\n                    <div class=\"wpbingo-card-header\" id=\"primaryHeading-3-92f5803\">\n                        <a href=\"#collapse-f45c0336af662e50854c\" class=\"wpb-accordion--toggler wpbingo-btn-link collapsed\" data-wpb-toggle=\"collapse\" data-target=\"#Collapse-f45c0336af662e50854c\" aria-expanded=\"false\" aria-controls=\"Collapse-f45c0336af662e50854c\">\n                            \n                            <span class=\"wpb-accordion-title\">Quelle est votre politique de retour ?<\/span>\n\n                            \n                                <div class=\"wpb-accordion-icon wpb_accordion_icon_group\">\n                                    <div class=\"wpb_accordion_normal_icon\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><rect y=\"7\" width=\"16\" height=\"2\" fill=\"#333333\"><\/rect><rect x=\"7\" y=\"16\" width=\"16\" height=\"2\" transform=\"rotate(-90 7 16)\" fill=\"#333333\"><\/rect><\/svg>                                    <\/div>\n\n                                    <div class=\"wpb_accordion_active_icon\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"2\" viewbox=\"0 0 16 2\" fill=\"none\"><rect width=\"16\" height=\"2\" fill=\"#333333\"><\/rect><\/svg>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f45c0336af662e50854c\" class=\"collapse\" aria-labelledby=\"primaryHeading-3-92f5803\" data-parent=\"#accordion-6af662e50854c\">\n\n                        <div class=\"wpbingo-card-body wpb-accordion--content\">\n                            <p>Vous pouvez demander un retour pour les articles \u00e9ligibles dans le d\u00e9lai indiqu\u00e9 dans notre politique de retour et de remboursement, \u00e0 compter de la r\u00e9ception de votre commande.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n                \n                <div class=\"wpbingo-card\">\n                    <div class=\"wpbingo-card-header\" id=\"primaryHeading-4-92f5803\">\n                        <a href=\"#collapse-96746666af662e50854c\" class=\"wpb-accordion--toggler wpbingo-btn-link collapsed\" data-wpb-toggle=\"collapse\" data-target=\"#Collapse-96746666af662e50854c\" aria-expanded=\"false\" aria-controls=\"Collapse-96746666af662e50854c\">\n                            \n                            <span class=\"wpb-accordion-title\">Puis-je \u00e9changer un article ?<\/span>\n\n                            \n                                <div class=\"wpb-accordion-icon wpb_accordion_icon_group\">\n                                    <div class=\"wpb_accordion_normal_icon\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewbox=\"0 0 16 16\" fill=\"none\"><rect y=\"7\" width=\"16\" height=\"2\" fill=\"#333333\"><\/rect><rect x=\"7\" y=\"16\" width=\"16\" height=\"2\" transform=\"rotate(-90 7 16)\" fill=\"#333333\"><\/rect><\/svg>                                    <\/div>\n\n                                    <div class=\"wpb_accordion_active_icon\">\n                                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"2\" viewbox=\"0 0 16 2\" fill=\"none\"><rect width=\"16\" height=\"2\" fill=\"#333333\"><\/rect><\/svg>                                    <\/div>\n\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-96746666af662e50854c\" class=\"collapse\" aria-labelledby=\"primaryHeading-4-92f5803\" data-parent=\"#accordion-6af662e50854c\">\n\n                        <div class=\"wpbingo-card-body wpb-accordion--content\">\n                            <p>Oui, un \u00e9change peut \u00eatre possible selon la disponibilit\u00e9 des produits et les conditions applicables. Veuillez contacter notre service client afin d\u2019obtenir de l\u2019aide avant tout retour.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div>\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6fa3034 e-con-full e-flex e-con e-child\" data-id=\"6fa3034\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d953b4b elementor-widget elementor-widget-bwp-image-banner\" data-id=\"d953b4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bwp-image-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"bwp-widget-banner\">\t\r\n\t<div class=\"banner-wrapper hover-effect effect_5\">\r\n\t\t\t\t\t<div class=\"bwp-image content-image\">\r\n\t\t\t\t<a href=\"#\"><img decoding=\"async\" class=\"fade-in lazyload\" src=\"http:\/\/212.227.203.183\/labobio\/wp-content\/uploads\/2026\/01\/banner-40.jpg\" alt=\"Banner Image\"><\/a>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"banner-wrapper-infor\">\r\n\t\t\t\t<div class=\"info-inner\">\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Questions fr\u00e9quentes Quand vais-je recevoir ma commande ? Lors de la validation de votre commande, un d\u00e9lai d\u2019exp\u00e9dition ou de livraison vous est indiqu\u00e9. Une fois la commande confirm\u00e9e, ces informations sont \u00e9galement reprises dans l\u2019e-mail de confirmation. Le d\u00e9lai affich\u00e9 au moment de la commande fait foi. Comment trouver un produit ? Vous pouvez [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/homepage.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-39326","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"http:\/\/labobio-paris.fr\/en\/wp-json\/wp\/v2\/pages\/39326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/labobio-paris.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/labobio-paris.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/labobio-paris.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/labobio-paris.fr\/en\/wp-json\/wp\/v2\/comments?post=39326"}],"version-history":[{"count":9,"href":"http:\/\/labobio-paris.fr\/en\/wp-json\/wp\/v2\/pages\/39326\/revisions"}],"predecessor-version":[{"id":73813,"href":"http:\/\/labobio-paris.fr\/en\/wp-json\/wp\/v2\/pages\/39326\/revisions\/73813"}],"wp:attachment":[{"href":"http:\/\/labobio-paris.fr\/en\/wp-json\/wp\/v2\/media?parent=39326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}